Questions, Answered

Every timepiece is guaranteed authentic. Before a watch is ever offered, it passes through our 8-stage bench verification process, where movement integrity, finish, alignment and reference accuracy are each assessed by specialist hand and eye. Provenance is documented for every piece, and a full authentication sheet is available on request - expertise you can hold, not simply take on faith.

By hand, every time. Each watch is assessed against verified references for condition, finish and performance. Nothing is listed by default - only pieces that meet the ABA Standard are offered.

We dispatch from the UK within 1-2 business days, sent by tracked courier. UK delivery is usually 1-3 working days; international delivery 5-10, depending on the destination.

Yes, fully. Every parcel is insured for its value and tracked from the moment it leaves us until it rests on your wrist, so you are never left wondering where your watch is, or whether it is safe.

You will receive tracking details by email once your watch is dispatched, so you can follow it every step of the way.

Payment is simple and secure. We accept all major debit and credit cards, along with Apple Pay, Google Pay and Shop Pay, with any further options presented at checkout. For international orders, any customs or import duties are set by the destination country and settled by the recipient; everything else is handled by us.

Every watch carries the 3-month ABA Warranty against mechanical fault under normal use, held alongside your full statutory rights. Our commitment, however, does not expire with it. We remain available long after delivery, because a timepiece from ABA is the beginning of a relationship, not the end of a transaction.

Yes. We can adjust bracelets before dispatch - let us know your wrist measurement or preferred sizing when you order and we will prepare the watch accordingly.

Direct support, no unnecessary noise. Send us a message below, or email abawatcheslondon@gmail.com, and we will respond promptly.